At Manmurti Jewellers, we strive to provide our customers with quality products and an enjoyable shopping experience. If, for any reason, you are not fully satisfied with your purchase, please review our return and refund policy below.

Return Policy

  1. Eligibility for Returns:
    • Returns are accepted within 7 days from the date of delivery.
    • Items must be unused, in original packaging, with tags intact and proof of purchase.
  2. Non-Returnable Items:
    • Customized, engraved, or personalized items cannot be returned.
  3. Return Process:
    • To initiate a return, please contact our customer support team at +91 9602173493.
    • Pack the item securely and ship it back to our return address provided by customer service.
    • Return shipping costs will be borne by the customer unless the item was received damaged or incorrect.

Refund Policy

  1. Refund Eligibility:
    • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  2. Refund Process:
    • Approved refunds will be processed within 5-7 business days and credited to the original method of payment.
    • In case of a rejected return, we will inform you, and the item will be returned to you at your expense.
  3. Exchanges:
    • We offer exchanges for items of the same value if available. For exchanges, please contact our customer support within the return period.